ORDER PROCEDURE
You will find the products in the categories on the right. Then choose the products that you want to purchase by clicking on the shopping cart button.
If you want to purchase more than 1 item, click on “Continue shopping”.
If your shopping cart is filled as desired, click on “checkout”.
Enter your name and address details and choose a payment method.
You can optionally enter a username and password so that your details will be entered automatically in the event of a subsequent purchase (this is optional).
Click on “Next”.
Check your order and address details.
You can also print your order here.
Click on “Next” (to pay via iDEAL Nederland) and your order has been placed.

SHIPPING COSTS
We mainly sell digital products and services. In a single case, a physical product can be sold. For all orders regardless of size, we charge 10 EURO shipping costs per letter post within the Netherlands. Shipping costs include VAT.

SHIPMENT ABROAD
The costs for orders to other countries are variable. Shipping costs include VAT.

DELIVERY TIMES
bnrconcepts.com tries to deliver your order to you within 5 working days. This depends on which payment method you choose. Your order will be sent as soon as we have received the entire amount. If your ordered item is not in stock, you will receive an email with the delivery time of the item in question.
Deliveries outside the Netherlands are usually delivered within 10-15 working days.

GET YOUR ORDER YOURSELF
It is possible to collect your order yourself. There are different collection locations worldwide. As soon as your order is ready for you, we will contact you by telephone or e-mail for an appointment.

bnrconcepts.com has 4 options for paying for your order:

PAY IT FORWARD
You can transfer the total amount to bank account number NL86 RABO 0148 1380 71 . Company name:  B & R Concepts

Customers outside the Netherlands (within the EU) need the following information for payment to bnrconcepts.com:

IBAN: NL86 RABO 0148 1380 71
BIC: RABONL2U

Please note: do not forget to mention your name and order number when making the payment!

iDEAL
With iDEAL you can pay for your online purchases in a familiar, safe and easy way. You pay in your trusted internet payment environment, based on specific security methods from your own bank. As an internet banker you can directly use iDEAL, without having to register for it. For more information, visit the iDEAL website.

BITCOIN
You can use Bitcoin payments through our payment provider Mollie.

CANCEL
Canceling an order for a physical product is, as long as it has not yet been sent, free of charge.
If you cancel the order after it has been sent to you, you must refuse the package upon delivery. If bnrconcepts.com has already received a payment from you, we will refund the purchase price to you after we have received the return shipment. The shipping costs incurred will be deducted from this (only if you refuse the order at the door and have it delivered unopened by the delivery person).
Orders for digital products such as domain names cannot be canceled due to the transfer of IP and holding rights.

RETURN
All products can only be returned unused and in the original, undamaged packaging, incl. Sealed wax seal. For more information, see our terms and conditions.

Do you want to return the entire order? Items that have already been received must be returned to the return address below. bnrconcepts.com will refund the entire purchase price, including the calculated shipping costs. The shipping costs for returning are for your account.
Also when returning part of your order, the shipping costs are for your account. The purchase price of the part of the order that you have returned will be refunded to you. Shipping costs will not be refunded in that case.

B & R Concepts is not responsible for returns that do not arrive, so it is better to send the items by registered mail.
All cancellations, exchanges and returns must be made in writing to bnrconcepts.com in advance. This can be done via e-mail, fax or mail. You must at least state your full name and invoice number.

For the repayment of amounts already paid (in advance) we also need your bank account number. Clients from abroad must also state the IBAN and BIC / Swift number of their own bank.
Please note: the account number that you specify for the reimbursement must be the same as the account number of which you made the payment to bnrconcepts.com. This i.v.m. possible fraud with repayments.
Any amounts already paid will be reimbursed to you within a maximum of 14 days.

Return address:
bnrconcepts.com
Stationsstraat 22
4611 CD Bergen op Zoom
The Netherlands